FAQ
About Shilajit
Can I Ship it to my Country?
Yes, we offer FREE International Worldwide shipping to accommodate customers from around the world.
Is it Legal in my Country?
There are generally no countries that has banned Shilajit, however, certain countries may have stricter rules.
Not to worry, it is shipped as Regular Organic Resin (or Shilajit Skincare/Haircare), so there is zero risk shipping to stricter countries (South Korea, Australia).
About Consuming Shilajit
For a more powerful effect, we recommend eating shilajit on an empty stomach.
Each body reacts differently and effects may also vary due to body weight and lifestyles.
We recommend starting with 200-300 mg to gauge your body's reaction, gradually increasing to a maximum of 600 mg daily.
When will I notice results?
Generally, effects should occur within 2-3 day. For some, effects might be noticeable after 2 weeks with lesser dosages.
Is Shilahit safe to consume?
Yes, our Shilajit is safe to consume.
On very rare occasions, individuals with more sensitive and reactive bodies may also experience nausea, dizziness, chest pain, diarrhea, and rapid heart rate.
Is a Shilajit Spoon provided?
Yes, each jar purchase includes a shilajit spoon.
However, starting from July 2024, our metal spoons are replaced with wooden spoons for a more eco-friendly option.
Taste
Shilajit typically has a rich, earthy flavor with a light bitterness (with a hint of sourness when eaten directly). Its taste can vary slightly depending on the season, specific region where it’s harvested and its preparation method.
Consistency
Shilajit has a sticky, resin-like consistency when pure. It is usually dark brown to black and can be either solid or semi-liquid at room temperature.
Harvest Regions
Our Shilajit is harvested by the Shilajit Hunters of the Sherpa Tribe, primarily in the high-altitude peak regions of the Himalayas of Nepal and Tibet.
These areas are known for their pristine environments and are ideal for producing high-quality shilajit.
Post-Processing
After harvesting, our Shilajit does not undergo actual heavy processing.
Instead, it undergoes traditional post-harvest processing, which involves cleaning, purifying, and sun-drying to enhance its potency and ensure it is free from contaminants.
This meticulous process preserves its natural benefits while preparing it for consumption at its most natural form; raw and unpasteurized.
Lab Tests
Our shilajit is rigorously tested in accredited laboratories to ensure it meets stringent quality standards.
Tests check for purity, potency, mineral content, and the absence of contaminants such as heavy metals, ensuring that you receive a safe and effective product.
Why is there some residue on the cap sealant of my Shilajit jar?
Due to the natural stickiness and viscosity of pure shilajit, some residue or spillage may occur during packaging. This is a normal occurrence and doesn’t affect the quality or purity of the product.
True leakage would involve significant amounts of the product spilling out and compromising the seal.
How do I store Shilajit?
Store shilajit in a cool, dry place away from direct sunlight and moisture.
Keep it in an airtight container to maintain its quality and prevent contamination.
What is the expiry date?
While Shilajit technically doesn’t expire, Shilajit will lose its potency over time.
Shilajit generally has a shelf life of 2 to 3 years after purchase when stored properly.
Shipping
How long does shipping take?
Estimated shipping varies between 7-14 business days depending on your location.
We will dispatch your order within 24 hours to expedite delivery.
Do you ship to my country?
Yes. We will ship anywhere and everywhere.
Once again, wherever you are, you will receive your order or we will provide a 100% Refund Guarantee no questions asked.
What about customs and taxes?
All taxes are inclusive for shipments from the sender's
country and are covered in most arrival destinations.
In very rare cases, additional local taxes or duties may apply and are to be borne by the buyer.
Returns & Refunds
Can I cancel my order?
Yes, you are able to cancel your order anytime before we dispatch your package.
Once your order is sent out, you will have to receive the order first, then contact customer service (within 14 days of receiving your order) and we will assist you further.
Can I refund my order?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, in its original packaging.
Notice: An Exciting Update to Our Harvesting Region
We’re thrilled to announce that we’ve changed the harvesting region of our authentic shilajit to a specially selected area renowned for its exceptional purity and potency — to the northern Khumbu Valley, a pristine area at a much higher elevation than our previous location in the southern Khumbu Valley. This change is part of our ongoing commitment to providing you with the best and finest quality possible.
As a result, from 13/11/2024, future new batches has a thicker consistency and a more pronounced, slightly bitter taste — a hallmark of increased potency. This shift reflects the enhanced concentration of natural minerals and nutrients from the new region, making it even more authentic and beneficial for you. As our himalayan shilajit is 100% natural, slight variations in taste and texture occur naturally with each harvest. These differences are a testament to the organic origins of our shilajit and its connection to nature’s raw authenticity.
We’re excited for you to experience the benefits of this change and to hear your thoughts!
DISCLAIMER: These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, or cure any disease.
Real Himalayan Shilajit distributes products made with natural ingredients. Consult your doctor about risks associated with your conditions and/or allergies.